Refund policy
Our 90-Day Happy Belly Guarantee
Try PurrGut for 90 days. If you don't see a difference in your cat, or your cat won't lick it, we'll refund you in full. Empty box and all. You don't need to send anything back.
How to get a refund
Email contact@purrgut.com within 90 days of delivery. Include your order number and a quick note on how it went. It helps us make PurrGut better.
We refund to your original payment method. Your bank may take 5 to 10 business days to show it.
Damaged or wrong item
If something arrived damaged or isn't what you ordered, email us your order number and a photo and we'll send a replacement.
Subscriptions
You can cancel your subscription anytime before your next billing date, and you won't be charged again. Boxes that have already shipped are covered by the guarantee above. See our subscription policy for details.
Questions
Email contact@purrgut.com or call 424-944-5702.